Frequently Asked Questions

At Holistically Healthy, we take an integrative, functional, and holistic approach to long-term healing, disease prevention, and optimal wellness.

This FAQ section provides detailed answers to commonly asked questions about our approach, programs, therapies, and patient care policies.

Holistic Health FAQ's

What is Functional Medicine?
Functional Medicine is a personalized, root-cause approach to healthcare that focuses on identifying and addressing the underlying factors contributing to chronic health conditions. Rather than just treating symptoms, we take a whole-body approach that considers genetics, lifestyle, nutrition, environmental influences, and metabolic imbalances.
 
How is Functional Medicine Different from Conventional Medicine?

Traditional medicine primarily focuses on diagnosing diseases and managing symptoms, often through prescription medications or surgical interventions. Functional Medicine, on the other hand, aims to restore optimal function to the body by addressing the root causes of dysfunction.

This approach integrates modern medical advancements with lifestyle modifications, nutrition, and advanced diagnostic testing to create individualized treatment plans that promote long-term healing and disease prevention.
 
Is Functional Medicine Based on Science?

Yes, Functional Medicine is evidence-based and supported by research in fields such as nutritional science, endocrinology, gastroenterology, genetics, and environmental medicine.

Studies confirm that addressing inflammation, gut health, metabolic dysfunction, and oxidative stress can prevent or manage chronic diseases such as diabetes, cardiovascular disease, autoimmune disorders, and hormonal imbalances.

What Should I Expect During My First Visit?
Your initial consultation is an in-depth review of your:
✔ Health history & symptoms
✔ Diet & nutrition
✔ Exercise & movement
✔ Sleep quality
✔ Stress levels & emotional health
✔ Previous medical treatments
 
📌 This visit typically lasts 60-80 minutes and is designed to uncover underlying imbalances affecting your health. Based on this assessment, we create a personalized treatment plan that may include:
 
✔ Advanced testing
✔ Targeted supplementation
✔ Lifestyle modifications
✔ Non-invasive therapies (Red Light Therapy, Class IV Medical Laser, Peptide Therapy)
How Long Does It Take to See Results?
The timeline for improvement depends on:
✔ Your individual health condition
✔ The severity of imbalances
✔ Your body’s ability to heal
 
📌 Some patients notice significant improvements within the first few weeks, while others require several months of treatment to achieve optimal results.
 
✅Most of our Elevate 2025 Programs are structured over 4 months to allow time for:
✔ Comprehensive assessment & testing
✔ Personalized treatment implementation
✔ Adjustments based on progress
✔ Long-term habit formation
Can Functional Medicine Be Used Alongside Conventional Medicine?
Absolutely! We work alongside your existing healthcare providers to ensure a comprehensive and integrative approach to your health.
 
✔ Functional Medicine focuses on restoring balance and function.
✔ Conventional medicine is excellent for acute care, emergency interventions, and specialized treatments.
 
📌 Our approach bridges the gap between conventional and holistic medicine to offer the best of both worlds.
 

Elevate Your Health Program FAQ's

What is included in the Elevate Programs?
Each 4-month program includes:
✔ 3 core visits + 1 follow-up (virtual or in-person)
✔ Comprehensive functional testing
✔ Initial supplement protocol (for detox & metabolic resets)
✔ Monthly Light Bed Therapy (or laser for Gut Harmony)
✔ Access to Peptide & Immune Modulation Therapy
✔ Exclusive 15% discount on additional supplements
 
After completing the program, you can continue care through our Wellness Essentials Membership ($97/month) or book follow-ups as needed ($197 per visit).
How do I know which program is right for me?

If multiple programs sound like a fit, start with our Holistic Health & Wellness Consultation. We will evaluate your health history, symptoms, and goals to create a personalized roadmap that may include elements from multiple programs.

Do I need lab testing? What tests are included?
Yes, each program includes advanced functional medicine testing to uncover root causes of health issues. Testing may include:
 
✔ Gut Harmony – FIT 176 Food Sensitivity Test, GI-MAP Gut Microbiome Analysis
✔ Heart Strong – Advanced Lipid Panel, hsCRP, Homocysteine
✔ Hormone Harmony – Comprehensive Hormone Panel (Estrogen, Testosterone, DHEA, Cortisol, Thyroid)
✔ Metabolic Reset – Insulin, Thyroid, Metabolic Panel, InBody Analysis
✔ Detox & Immune Resilience – Mycotoxin, Heavy Metal, & Viral Panel
✔ Integrative Chronic Disease Support – Inflammatory Markers, Nutrigenomics, Organ Function Testing
 
📌 All testing is customized to the individual. We will determine the best tests for you during your initial consultation.
Do you offer virtual visits?

Yes! We offer both virtual and in-person consultations to accommodate your needs.

Does the Wellness Essentials Membership auto-renew?
✔ Yes, our membership auto-renews annually for continuous care and support.
✔ You will receive a reminder before the renewal date, and you can opt out if needed.
 

Advanced Therapies FAQ's

What is Class IV Medical Laser Therapy, and what conditions does it treat?
Class IV Medical Laser Therapy uses high-powered laser energy to reduce inflammation, accelerate healing, and relieve pain at the cellular level.
 
✔ Pain & Inflammation Relief – Arthritis, fibromyalgia, post-surgical healing
✔ Neurological Recovery – Chronic headaches, Bell’s Palsy, Tinnitus
✔ Organ Support – IBS, liver detox, thyroid health, chronic sinusitis
 
📌 Neuropathy-specific conditions are treated under the Peripheral Neuropathy Laser Program.
 
What does Red Light Therapy (Vita Light Therapy Bed) do?
Red Light Therapy is a medical-grade photobiomodulation therapy that enhances mitochondrial energy production, reduces inflammation, and supports whole-body healing.
 
✔ Mood & Mental Health Support – Anxiety, depression, sleep disorders
✔ Athletic Recovery & Performance – Faster muscle repair, injury prevention
✔ Fertility & Hormonal Balance – PCOS, testosterone optimization, reproductive health
✔ Metabolic & Weight Support – Fat metabolism, thyroid balance, insulin sensitivity
✔ Skin & Anti-Aging Benefits – Collagen production, acne, wound healing
📌 Sessions are available as part of our programs or as a stand-alone service.
How does Alma TED Peptide Hair Restoration work?
Unlike traditional hair restoration treatments, Alma TED uses ultrasound-based technology to deliver growth factors and peptides deep into the scalp.
 
✔ Regrows thinning hair & strengthens existing follicles
✔ Non-invasive, pain-free, and needle-free
✔ Recommended for male & female pattern baldness, postpartum hair loss, and stress-induced shedding
 
📌 Visible hair regrowth typically occurs within 3-4 sessions.
 
What are injectable nutrient therapies, and how do they help?
We offer NAD+, Glutathione, and Vitamin B12 injections to:
 
✔ Boost energy & cognitive function
✔ Support detoxification & inflammation reduction
✔ Enhance metabolism & longevity
 
📌 These are available as stand-alone services or add-ons to programs.
 

Cancellation, Rescheduling & Deposit Policy – FAQs

Do you accept insurance?
No, we are a direct-pay functional medicine practice and do not accept insurance. However, we provide detailed superbills that you can submit for potential reimbursement through HSA/FSA accounts or out-of-network coverage.
 
How do I book an appointment?
Appointments can be scheduled through:
✔ Our website booking portal
✔ Our Holistically Healthy app
✔ Texting or Calling our office
 
We require a deposit to secure new patient appointments. Deposits are non-refundable unless canceled one week prior.
What is your deposit policy for appointments?

We require a deposit at the time of booking to secure your appointment:

•New Consultations: A $97 deposit is required for all new patient consultations.

•Follow-Up Appointments: A $47 deposit may be required for follow-up appointments.

Are deposits refundable?

Deposits are non-refundable for new patients unless the appointment is cancelled at least 14 days (two weeks) in advance. If you cancel within less than 14 days, the deposit will be forfeited.

Can I reschedule my appointment?

Yes, you may reschedule your appointment, but we require at least 72 hours’ notice before your scheduled time. If you reschedule with less than 72 hours’ notice, you may be charged the full appointment fee, unless due to an emergency or urgent matter.

What happens to my deposit if I reschedule?

• Rescheduling with at least 72 hours’ notice: Your deposit will be transferred to your new appointment.

•Multiple reschedules: After two rescheduled appointments, a new deposit will be required for any further changes.

This policy ensures continuity and effectiveness in your treatment, which is crucial in functional and holistic medicine where therapies are phased and integrated into your long-term care plan.

What if I need to cancel my appointment?

• Cancellations made at least 14 days before the appointment will receive a refund minus any applicable card processing fees.

•Cancellations made less than 14 days before the appointment will result in a forfeited deposit.

•Cancellations made within 72 hours of the scheduled time may result in the full appointment fee being charged.

Why do you require a deposit?

Our practice dedicates significant time and effort to your personalized treatment plan, case review, and follow-up care. The deposit ensures:

•A dedicated appointment time for you.

•That our team is properly prepared for your visit.

•That we can accommodate other patients on our waitlist if a cancellation occurs.

By booking an appointment with us, you acknowledge and agree to these terms as a legally binding policy.

Contact us directly at:

dr.d@holisticallyhealthyiam.com

Holistically Healthy

8540 Pelham Road, Greenville, SC, 29615.